سياسة الإستبدال والإسترجاع

To our keenness to provide the best service to our customers, all your purchases from Luxora Store are returnable within 3 days from the date of arrival to you. All you need to do is:•⁠ ⁠Ensure the shipment is intact and in its original condition without any damage.•⁠ ⁠Contact us via email: [email protected] - or contact us via WhatsApp: 0559409059Return conditions:•⁠ ⁠Send via mail or WhatsApp the order number and your bank card to refund the amount.•⁠ ⁠The allowed return period is 3 days from the date of receiving the order.•⁠ The customer bears the responsibility for the shipping fees, which are estimated at 30 riyals, and it will be deducted from the value of the returned products.•⁠ ⁠The customer is not entitled to a return if the product, its accessories, or its safety are incomplete or damaged.•⁠ ⁠Orders for beneficiaries of (Tabby, Tamara) service cannot be returned.•⁠ The order will be examined and a shipping agent will be sent within a maximum of 10 - 14 working days from receiving the order. If you have any inquiries, contact us via email: [email protected]